I used ASP for the 1st time a few weeks ago, the tech was on time, courteous, knowledgeable and although was only here for a short time was able to diagnose my issues and offer solutions. Then last weekend I was having issues with my pump not working to I called ASP again. John answered and through our I phones camera he spent a great deal of time with me diagnosing the problem and walking me through how to resolve it myself which I did while he supervised via Facetime. Fantastic service, I have used another pool company in the past 25 years but will never call anyone other than ASP again! Thank you!
- Ken ScallornShreveport, LA
John has been servicing our pool from the beginning . We decided it was time to resurface our pool it had stains on bottom some rough spots. We called John he came to the house to tell us about a product named aqua bright. We looked at videos, color options , samples. When they started the project we got so excited it was like getting a new pool. John and his crew were awesome . The finished product is awesome. It’s really like having a new pool and the color is beautiful. Y’all did an awesome job I would recommend them to anyone . Thanks John,Rylie , Ryan, & Matthew
- Jennifer ClarkShreveport, LA
I visited their office to select a liner for my pool and found the folks there to be very helpful. At installation time, all their techs arrived on time and completed their jobs in a professional manner while answering my questions. I am totally satisfied with the job and would recommend these folks to anyone.
- Mike MorganBossier City, LA
I contacted ASP for a pool inspection, they were courteous, scheduled quickly and did not disappoint. Sean took plenty of time to explain everything and answer questions. I will definitely call again.
- Cindy JoynerBenton, LA
I can't say enough about the staff at ASP!! Since the 1st time I called, when buying our house and needed a pool inspection ASAP! ANd Kara & Sean were SO HELPFUL, I don't know what I would have done without them honestly! I had never had a pool and it was very overwhelming at 1st. Sean & Kara both never get frustrated with me, they GET IT!! The reason I call Sean "The Valentine's Hero" is bc he did just that!! He saved mine & My Husband's 1st married VALENTINE'S DAY!! I had everything at the house ready, balloons and candy and candles, hot tub heated and steaks sizzling....My Husband comes in with this look of TERROR and tells me the pool pump equipment is shooting water up higher than our house!!!! And needless to say HE WAS NOT HAPPY🤣I text Kara, not called, bc they ARE that personable, and Sean was there in 15 minutes and had it fixed in 3 minutes!! Kara and Sean are just those kind of people!! They put their Valentine's on hold for US!!! It was 630 at night and they were HAPPY TO HELP!!! You WONT find that kind of attention and customer service with the other pool companies. I KNOW NOW!! So THANK YOU a thousand times over and believe me when I say We will be life long customers!!❤️💯❤️
- Shelley WillisShreveport, LA
We have been using ASP Pools for several months now. We have called them out to do quotes, fix minor issues and large projects. This company cares about their customers! Three words describe them...consistantly dependable experts! If you want somthing done right, do not hesitate to call. Highly recommend!
- Steven A MerskyBossier City, LA
Sean was very knowledgeable and friendly. He replaced my pool filter promptly and answered any questions I had, just a wonderful service! I will definitely use this company for all of my pool repairs and maintenance in the future. Could not have asked for better service!
- P. J.
They fixed the water pump and filter. They did a great job and I was very pleased with them. I would recommend them and will use them again.
- T. S.
With credible planning and being an exceptionally clear thinker with diplomacy, John’s approach to our pool being painted was absolutely remarkable in the pool service industry, in particular in this day and time. John is refreshing with an attitude of “old school” customer service. We actually decided to terminate our previous pool company/service that we had engaged for almost forty years. Please note the experience with John has instilled confidence and appreciation. Catching a whiff of true professionalism is refreshing. No flinching here regarding endorsement/reference of John Bodden, ASP Shreveport. The path ahead is certainly clear, ASP’s stock will increase via the hand of John. The problem in today’s market is that he can’t be cloned.
- N. M.
Sean did a great job with my mother’s pool. Thank you so much! I was prepared to have to travel to the area to find someone who was qualified and capable of servicing her. Thank you so much for having capable, responsible, and knowledgeable employees! You did a great job and she will call you anytime she has a problem.
- C. P.
ASP offers top-notch customer service. John went over and beyond explaining the maintenance of our new pool. Any time I have an issue or question, John or another member of ASP quickly responds and makes it a priority. The service is excellent and we have been more than satisfied with using ASP.
- S. S.
I have issues with my 280 Polaris, it would not run on the bottom of my pool. I recently had my pool resurfaced and any leaves that fall in my pool create a stain if sit there overnight. So, one can imagine how desperate I was to get the Polaris fixed. I called 3 pool guys to help me with the repair, no one answered, but I left them messages. John Bodden was the 4th and last call I had to make. He stated he would be out the next day. Staying true to his word, the next day he was over at my house. He repaired my Polaris quickly and efficiently. Two weeks later, I still haven’t heard from the other 3 guys! John is very dependable, reliable, and answers the phone. There is a team of them, so chances are he will be able to help you asap. I am very pleased with ASP Pool Company. I have found my new pool guy and I think you will too!
- P. T.
Great! Heater went out on an “old” heater. ASP came out that day to assess the problem. They came out the next day to remove the old and install the new heater at a great price. Any time we have a problem with our pool or spa, ASP responds ASAP!
- S. M.
Replaced tiles on our spa. Replaced the pool expansion joint. Everything went great. From estimate to completion. Work was done in a timely manner and John was very professional.
- S. S.
ASP to the Rescue! I had a company build a pool only to find that they were very inexperienced. Needless to say, I had to fire them because of their lack of productivity and substandard work. After about a month of searching, John and his guys at ASP were the only guys willing to step up the plate and complete the task at a fair price. The job was finished quickly and their professionalism was head and shoulders above what we had encountered before. My pool and deck are gorgeous and these are the only guys I call for maintenance issues. Thanks, ASP for everything!
- M. M.
I was very pleased with the service that I received from John and ASP with his first service call. I will be using him again.
- C. L.
Replaced my main pump motor and my booster pump motor/hardware. John is very professional and knowledgeable. He showed up on time and accomplished the job quickly. I’m very pleased with the results. I would definitely recommend his company and I would not hesitate to call him again to work on my pool.
- T. S.
Came to my house and collected a sample of my pool water, then returned to his office and ran an analysis on the water, wrote up his findings and recommendations, and had the report to me by the end of the day. Mr. Bodden himself squeezed me in between other jobs on a Saturday during a pool company’s busiest time of the year. He was very professional and personable. His charge for my service was a little more than he would normally charge as I live outside of the Shreveport city limits but for the service he provided I felt it was reasonable, especially since he was working on a Saturday. He completed my analysis and had the results sent to me before the end of the evening on that same Saturday, including his recommendations for me on what chemicals to add to my pool. I would/will most definitely use this company again and will be recommending them as often as possible.
- C. H.
John and his crew are 1st class and 1st rate 100%! Before moving into our new house they checked everything out. Within a few weeks, we decided that the 10-year-old pool equipment needed replacing. They put us in a 1st rate Pentair system and we love it. Plus some of the tiles needed replacing and his tile guy did a fantastic job. I highly recommend John and ASP Pools to anyone looking to have a worry-free job done. THANKS EVERYONE AT ASP!!!
- M. R.
John Bodden was not only great to work with, but he was also knowledgeable and helped me understand how to maintain my new pool. I have referred him to many friends. I have used other companies in the past and they were not only expensive, but they also were not eager to teach me and they were not very quick to come out. Thank you so much, John. I will keep on referring you!!
- C. G.
I can’t say enough good things about the experience I just had with John, from ASP. I woke up to a broken pool this morning and a friend recommended ASP. I called and he immediately started helping me troubleshoot the issue. He ended up coming over the same day and resolving my problems. The price was fair as well. Very pleasant and professional. I would definitely recommend this business!